As part of providing a psychological or counselling service to you, your psychologist or counsellor will collect and record personal information from you. This information will be a necessary part of the assessment and treatment that is conducted. You do not have to give all your personal information, but if you don’t disclose relevant information, this may mean the appropriate mental health service will not be provided to you.
Purpose of collecting and holding information
The information is gathered as part of the assessment, diagnosis and treatment of the client’s condition, and is seen only by the psychologist or counsellor. The information is retained in order to document what happens during sessions; and enables the psychologist or counsellor to provide a relevant and informed service.
Access to Client Information
At any stage you as a client are entitled to access to the information about you kept on file, unless the relevant legislation provides otherwise. The psychologist may discuss with you appropriate forms of access.
All personal information gathered by the psychologist during the provision of the psychological or counselling service will remain confidential and secure except where:
1. It is subpoenaed by a court, or
2. Failure to disclose the information would place you or another person at serious and imminent risk; or
3. Your prior approval has been obtained to
a) provide a written report to another professional or agency. eg. a lawyer; or
b) discuss the material with another person, eg. a parent or employer;
4. or if disclosure is otherwise required or authorised by law.
If you are receiving services under the Medicare Mental Health Care Plan, your psychologist must send a report to your GP after every six sessions. The report is sent after discussion with you.
Your Psychologist or Counsellor attends regular clinical supervision where they may discuss cases to obtain feedback and suggestions from experienced peers or supervisors. Your personal details are not shared; only details pertinent to the symptoms, assessment, and treatment.